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Exceptional service from Ian - so kind, patient and helpful!
Great service...prompt replies to my messages and very courteous too...excellent work by Ian their staff who was very professional and thorough with his work....a great big thank you....Will definitely refer friends to Advanced Plumbing & Drains!
We had Laz and Demetri work on a project to reno our ensuite bathroom. Great service and advice given. Work was done efficiently and accurately.
I've used Advanced Plumbing a few times now for both major and minor plumbing repairs and upgrades. I have been very happy with their service! George, Laz, Ian, Chris and all the technicians have been professional and friendly. They explain the job clearly, flexible and accommodating with my schedule and I know what I'm going to get! I highly recommend them!
Michael was awesome! He was so helpful, walked me through everything, and even sourced parts within an hour. Thank you!!!
I highly recommend Advance Plumbing. The Office Assistance was excellent and scheduled an appointment quickly. The Tech Michael K came on time & quickly diagnosed the problem with our exterior tap connections & fixed the problem in a timely manner. Very pleased with the service call; will definitely use Advance Plumbing again.
Michael worked so hard to fix a stubborn blockage and in the end he did it! Really appreciated his persistence. Thanks, Michael!
I was feeling extremely thirsty waiting for the bus went inside his store to get some water, guy was extremely humble and gave me bottle of water. The person who is this much humble for sure he will be fair and good towards his work too . World need these type of people and we should support them in their business too. Thank you very much for your kind help 🌺🍃*.
Professional, transparent, friendly and prompt, highly recommended. Many thanks to Ian and his colleague, always arrive on time and patient in explaining the process, making everything easy to understand.
Amazing service! Great communicators and very professional. Laz and Dimitri are rockstars!
Friendly, timely & very professional!
Ian from Advanced Plumbing & Drains came today to fix a drain issue with our main bathroom sink. His service was incredibly friendly, professional and the process of booking the appointment was fast, easy and all happened within a couple of days. Highly recommend Advanced Plumbing & Drains if you need a plumber! I'll also add the company's communications were excellent (appointment reminders, notice of when they're on their way, follow up, etc).
My call was picked up right away, scheduling was prompt and I received both emails and texts. I got a text with a picture of the actual plumber (Ian) who would be coming and he arrived on time. The job was well executed and I appreciated how Ian explained what he was recommending and why, and then checked with me before proceeding. Overall I have had 4 positive experiences with this company of varying levels of complexity. My most recent job was a major one, replacing part of my cast iron stack. They even called me afterwards to check that I was happy with the work. I highly recommend this company.
Awesome service and appreciated the response time. My go-to plumber in T.O.
Ian and Dimitri did an awesome job on our drain problem. Professional and explained every step of the process. Not the first time we have used them, and probably not the last. Definitely recommend. Thanks Cheryl Polley
Advanced Plumbing was extremely professional and reliable. Friendly, competent team members made them a pleasure to work with. We had a few jobs in one, all of which were well executed. I would highly recommend for your plumbing needs.
I was very happy with professionalism and explaining the process step by step. Wish it was bit more affordable for seniors...😊 thank you both Micheal and Dimitri.🙏
5/5 service provided by Ian. Professional that provided sound advice on how to fix the problem. I would strongly recommend Adavanced plumbing and Ian for any of your plumbing needs. Thank you.
George and his team have altered plumbing for me in 2021 and last week removed a 100 year old clay pipe with modern PVC. He even reapplied the vapor barrier. I’ll happily use them a third time when I rip apart the upstairs of the house. These guys cleans up every bit of mess also. An Oscar worthy performance on both occasions.
One of their technicians, Michael Harman, arrived this morning, on time, to fix a leak problem with my shower - replaced the cartridge and the temperature control mechanism, and explained the situation to me as he did the work - his attention to detail was much appreciated. I received timely notifications via text and email on the appointment and his arrival time. Very professional and pleasant. I highly recommend this company!
George came to resolve a drain issue for me. His knowledge and professionalism were extremely impressive. He was very patient in answering the many questions I had, and quickly found the source of the problem. If I should have future plumbing issues, I would not hesitate to call Advanced Plumbing again.
We had an plumbing issue and Michael did an incredible job fixing it. In addition, he offered to have a look at our plumbing in general and found another issue in the basement. No pressure at all - highlighted it and let me decide if I wanted to address it or leave it. Would highly recommend!
Recently contacted Advanced plumbing for a rush service call for our commercial office. The issue was resolved within a few hours of our call. The plumbers that attended were professional, courteous and a pleasure to work with. I would not hesitate to recommend Advanced Plumbing!
I had a great experience with Advanced Plumbing. They answered my call and quickly scheduled a visit for the next day. Ian came early and proceeded to replace the fill valve and water shut off. All working fine now. He answered my questions patiently. I would highly recommend this company for individuals and condo repairs. Thank you, Ian and Advanced Plumbing and Drains. Today, I had another appointment with Advanced Plumbing, this time with Aman. He was very professional and patient when explaining the options I have in replacing or fixing my faucet. He also explained what cleaning products not to use so as not to damage the faucet. His explanation was clear and concise and his work was efficient. Aman cleaned up after as well. Thank you, Aman, for your patience and clean work. I give you 5 stars! I had another work done with Advanced Plumbing Inc with Ian Johnson (again!) It was an emergency and Advanced Plumbing accommodated me once again. Ian explained about the broken cartridge, got the part, and proceeded to fix my problem. In the end, I was so relieved and happy. Ian explained what went wrong. Hopefully, the new part will last for a good number of years. Thank you Ian and Advanced Plumbing Inc!
I needed some emergency plumbing work done today for a sewage backup and reached out to Advanced Plumbing who's office is a few blocks away. George came by within the hour and diagnosed the issue and fixed the problem in no time. Amazing work and a great individual all around. I will be using them next time I need a plumber!
Excellent experience. Fast, frequent, and clear communication, excellent and fast service. Laz was a highly experienced technician, and wonderful person, even brought treats for my dog. 10/10 would recommend and use for future services
Advanced plumbing was recommended by my neighbour they came quickly and were extremely competent and found more leaks and solved all my kitchen sink issues in one afternoon , i highly recommend them . micheal the plumber was extremely knowledgeable and helpful to solve all our issues sherry hettema
Some of the best cracks in the plumbing business! It was refreshing dealing with a professional small business. They came, they looked, and they came back and fixed the issues. Just what you expect! Highly recommend these folks!
Ian was knowledgable, quick and super friendly!
Very happy to work with Advanced Plumbing for my basement water leak. Michael was thorough and communicative and very efficient. Will definitely keep using them for all our plumbing needs
I had Laz and his partner Demetri come in and complete a lot of little tasks over a couple days. I could not have asked for better service and professionalism from any profession. They were on time, communication was great with work and options well explained, no surprises and most of all the final completed work was excellent. They did the work the way I'd approach it had I the skill set to do it myself. It's all you can ask for from a company. Dealing with the office staff was just as easy with great communication and no hassles. I hope I don't need to use a plumber again, but know this would be the first place I'd call if I do.
5/5 stars! The team from Advanced Plumbing was phenomenal. They completed a lot of complicated work for us during our basement renovation and were incredibly attentive, detail oriented and followed up with me following completing their work to ensure everything was done that we needed. They even gave me advice on fixture finishes and little details to think about to make sure my design vision came to life! Would recommend them 100%.
I can’t recommend Advanced Plumbing enough! We’ve had the pleasure of using their services twice now, and both times have been fantastic. The first job was for plumbing work in our laundry room and fixing a leak, and this time, we called them for a more involved issue involving a leak in our main floor kitchen and dishwasher plumbing. Both experiences have been exceptional, and we’ve been so impressed by their professionalism and the quality of their work. The team at Advanced Plumbing is incredibly fast, efficient, and always professional. What sets them apart, though, is their commitment to clear communication and customer satisfaction. From the very beginning, the scheduling process was seamless, and they made sure to keep us updated on the timeline. When our plumbers arrived, they were friendly, approachable, and took the time to explain exactly what the problem was, how they would fix it, and what steps we could take moving forward to prevent future issues. It’s so refreshing to have a team that genuinely cares about educating the customer. This time around, we had Michael Harman as our plumber, and he was absolutely outstanding. He was not only knowledgeable and efficient but also very personable, which made the whole experience even more pleasant. He arrived promptly, assessed the issue quickly, and got straight to work with no delays. Michael took the time to explain everything in detail, answering all our questions without hesitation. He also made sure to keep us informed throughout the process, which really put our minds at ease. Another plus—our dog loved him! As pet owners, we appreciate when a service professional is kind and comfortable around animals, and Michael certainly made a great impression. It’s always a bonus when a professional has such a warm, friendly demeanor that even our pets can sense it! Advanced Plumbing has truly earned our trust, and we will never use anyone else for our plumbing needs. From their exceptional customer service to their top-notch skills and attention to detail, they consistently go above and beyond. If you’re looking for reliable, efficient, and friendly plumbing services, look no further. We highly, highly recommend them to anyone in need of plumbing work!
Excellent communication, service and follow up. I will never call another plumber. So happy. They diagnosed and fixed a problem 2 other plumbers shrugged of as “no issue”. There was an issue and it was sorted in less than 2 hours.
We had Aman over to resolve a problem with a Grohe shower. He was amazing. Very knowledgeable and polite; he took the time to answer all our questions and walk us through the problem. Definitely happy with his job, and we will be calling AP&D for any future plumbing problems.
We experienced backups in our basement plumbing system that a few different plumbing companies couldn't diagnose. George, Laz, Ian and Dmitri took the time to inspect every inch of our drain system and main sewer line to properly diagnose the issue – it felt like they really wanted to get to the bottom of it. They even helped us solve a few other issues like exposed redundant drains that were a problem for our rental property. Every member of the crew was friendly, knowledgable and helpful. We highly recommend this team to anyone!
I've done my own toilet installations, but this job was beyond my expertise. The plumber Aman explained each step as he worked on the job and it was obvious that getting a professional was definitely the right call. Aman was quick and professional. The work area was neat and clean at the end of the job. Plumbing jobs are tricky at the best of times. A badly done sewage job can be a disaster. This was money well spent!
Laz & Demetri fixed my hairy old plumbing quickly & cheerfully, & it cost me just about what I thought it would. I'll call them next time for sure.
I have used Advanced Plumbing several times now and have dealt with Greg, George, and more recently Aman. Each of them has been professional and very pleasant to work with. My past experiences with this company have shown that they are honourable. Do not hesitate to trust them with your plumbing issues.
I called Advanced Plumbing for a toilet replacement. A friend had referred them and I wanted to try someone new after feeling a bit taken advantage of by another firm. It was a great experience! George came for a consultation as scheduled and he provided a quote with two options by the end of the day. I called the next morning and was able to book an appointment for the replacement the next business day. Again, the technician arrived when expected and they sent notifications (with pictures) when they were on the way. The toilet was installed successfully and has worked fine for the past few days. Laz informed me of a potential issue while the work was underway. All staff I encountered were friendly and personable. I would definitely recommend Advanced Plumbing.
Knowledgeable and efficient service. Used Advance several times now.
Aman was super helpful last time and for this current job as well. He replaced a part of piping that started to leak. I would recommend this company to anyone who wants a job well done while them also being personable.
Michael from Advanced Plumbing came within 20 mins of my call re water leaking in my basement. He diagnosed and fixed problem quickly, was thorough with his work and went above and beyond to explain the issue and any other issues that could arise in our house. I would recommend Michael from Advanced Plumbing to anyone.
Michael provided great service. Knowledgeable and professional.
